Privacy policy

Draft text — in force until reviewed by a lawyer.

1. What we collect

• Account: name, email, Google or Telegram ID, city (optional).
• Bookings: phone number, note to the owner, booking history, reviews and photos.
• Payments: amount and status. Card numbers are taken by Payme or Click — we never store them.
• Owners: business details, registration and address documents, payout card or bank account (encrypted).
• Technical: IP address, browser, sign-in sessions; anonymous view counts of place pages.

2. Why we use it

• To book, take payments and refunds, and pay owners.
• Notifications: confirmations and reminders (Telegram and browser; you can turn them off).
• Handling disputes, preventing fraud and meeting legal duties.

3. Who we share it with

• The place's owner: your name and phone — only to fulfil the booking.
• Payme / Click: for payments and refunds.
• Authorised government bodies, where the law requires it.

We don't sell your data or share it for advertising.

4. Where and how long we keep it

Storage location and retention periods are being agreed with a lawyer (Law of the Republic of Uzbekistan "On Personal Data"). When a business closes, its documents are deleted within 30 days.

5. Your rights

• See and change your details on your profile.
• See and end sign-in sessions.
• Delete your account (on your profile).
• Turn notifications off.

6. Security

Passwords are stored hashed and payout details encrypted. Admin actions are recorded in an audit log.

7. Contact

Questions? Write to us on Telegram (a person answers 09:00–21:00).